What is your UK delivery charge?
All items for UK delivery are posted Royal Mail free of charge.
When and how will my order be delivered?
Delivery is fast, usually within 3-5 working days, subject to the item not having gone out of stock. Most items are sent by Royal Mail and require a signature on delivery. If you are not at home, the driver will leave a card asking you to call the depot to arrange another delivery. If you prefer, we can deliver to your work address or a neighbour.
We will e-mail you to let you know when the purchase has been dispatched. Please note that the credit/debit cards are debited as the order is placed. Payment by cheque will delay delivery as dispatch cannot take place until the cheque has cleared into our account, this may take up to 5 working days.
All items will be packaged free of charge in Cavendish French branded gift packaging and will be further packaged for delivery.
Do you offer next day delivery?
We also offer Royal Mail signed for next day delivery before 1pm at a charge of £7.50. Please place orders for next day service by midday Monday – Thursday.
Orders placed before midday on Friday will be delivered the following Monday. Orders placed after midday on Friday will be delivered the following Monday.
Do you offer next day delivery on a Saturday?
Yes, if you order before 3pm on a Friday we can guarantee Saturday UK Royal Mail signed for delivery at a charge of £12.50. We regret we cannot deliver on a Sunday.
Can I send my order to a different delivery address?
Yes, if it is more convenient we can deliver to a different address e.g. your work. Don't forget we can deliver to your family and friends anywhere in the world.
Can I send orders to more than one delivery address?
Yes, but you must place each order separately.
Charges for our wholesale customers in the UK are based upon the total value of items purchased and are as follows:
£0.00 - £100.00
£4.00 (inc. VAT) or £3.33 (ex. VAT)
£100.01 - £500.00
£5.95 (inc. VAT) or £4.96 (ex. VAT)
£500.01 - £1,000.00
£8.50 (inc. VAT) or £7.08 (ex. VAT)
Over £1,000 is FREE.