Our contemporary sterling silver and stone set jewellery is created by the best craftspeople around the world. We take pride in our unique designs and enjoy hearing from our customers. Below is some of our customer feedback.
Hi just to let you know I received my bangle, love it. All the best to you.
I was given a gold vermeil pendant for Xmas last year and absolutely loved it and received so many compliments on the pendant. I recently noticed the glass was cracked and contacted Cavendish French to ask if they provided a repair service. Their customer service is first class, quick to respond to emails, and they have replaced the pendant with a brand new one. I really wasnt expecting that and can't thank or recommend them enough. Thank you Cavendish French for a fabulous service :-)
Mrs Carole Phelps
My wife bought this item from you (blue sandstone heart pendant) and is very delighted with both it and the service you provide. It arrived quickly and in good condition. We will be happy to buy from you again.
Mr B McGroarty
Necklace arrived in good time. It was a gift for my niece. She loves it! It was exactly as described.
Wow; stunning; simply beautiful. worth the disappointment of the other one (returned to the other shopping channel), to be replaced by this magnificent stone. Everything I hoped and more.
Just received the order I placed yesterday what fabulous service and great quality goods. Many Thanks.
Mrs S Chapman
Hello, I have safely received my lovely silver locket today. Just wanted to say many thanks for your speedy delivery, and how pleased I am with my necklace. So many small lockets are flimsy and give between your fingers if you squeeze them. This one feels quite sturdy but is still delicate. Many thanks.
Mrs L Jeavons
That is fantastic service, thank you so much and I look forward to receiving the new pendant shortly. Thank you once again for such brilliant service, I really do appreciate it.
Beautiful jewellery at affordable prices. The packaging is lovely and a superb delivery service.
Pam C Smith
Absolutely stunning jewellery, so pleased with my necklace and earrings set, even more beautiful than the picture. Super speedy delivery.
I was the lucky winner in a recent fb competition run by this fabulous page. My prize was a beautiful silver necklace with a filigree egg shaped pendant, it’s absolutely gorgeous and I will wear it a lot. I was notified promptly and received my prize just a few days later. Great service from a great company, thank you very much!
Fiona MacLeay Marshall
Received my beautiful prize from the fabulous Cavendish French! I am absolutely delighted with it, it is stunning, two tone with a beautiful diamond in the centre of the pendant and earrings! Thank you so much for this amazing early christmas present xx
I won a prize last year (December) and it was absolutely stunning, so much more beautiful than the picture, and made with amazing craftsmanship. Thank you so much, I'd highly recommend to family and friends.
Thank you to the team of Cavendish French.... I love my necklace and earring set that I won xxx will be worn a lot.
Ashley Dawn Westbrook
I won a competition last year and my prize was so beautiful good workmanship and good communication all round perfect company.
Thank you for sending my lovely silver bangle. Your products are lovely as always.
Thank you, thank you, thank you Richard,
I really appreciate all your help, I can't believe I only lost the earring 3 hours ago and now a new pair are on their way! Excellent service and on a Saturday evening too! Thank you again.
Wow Anna, that is super helpful, thank you so much! You have some lovely looking jewellery, no doubt I'll be back for more now I know you are just around the corner!
Thank you very much - my ring arrived really quickly and I love it! Thank you too, for honouring my packaging request. Very pleased with my purchase.
This outstanding privately owned jewellery shop certainly has a fantastic view to good old fashioned customer service, as a man looking for gifts all year round can be quite difficult but not in this lovely shop.
Finding the ideal gift for my daughter was a breeze with the staff offering ideas, placing a special order from the supplier, keeping me updated on the process and upon collection, the item had been gift wrapped.
A flawless and outstanding service was shown, thank you for your help - a very happy customer.
I found what seemed to be an old piece of jewellery in my safe and phoned the shop and spoke to Anna who kindly asked me to email pictures of the piece. A day later I got a very fast response. I would very highly recommend. Thanks Anna
Craig & Rach Us
Great quality jewellery at very affordable prices. Quick delivery times for online orders.
I was delighted to find this website after failing to get chosen earrings for my granddaughter in Edinburgh.
The site is well structured and easy to use and the price was most acceptable. I also appreciated the gift box and free postage. I look forward to the arrival and my granddaughter's pleasure.
I have recently bought a few items from the lovely Cavendish French and each time I have been amazed how beautiful they are on receipt. I can only congratulate Cavendish French on the speed of their deliveries and how the items are presented. They really know how to run a business and are first class at customer service. Thank you.
Lovely butterfly pendant, very pleased with it. Prompt delivery. Would buy from this seller again.
Absolutely first class service! Only placed the order on Friday and it arrived on Saturday. I am over the moon with the ring - it is stunning. Thank you so much.
Beautiful pendant with chain. Excellent communication, service and delivery.
My lovely earrings and bracelet came today. Thank you. I have bought several pieces of your beautiful jewellery and have always been pleased. I wouldn't shop anywhere else. Many thanks
Lovely funky silver necklace just sits nicely on collar bones so can be worn on lower neck dresses or over jumpers for a dressier look. Item not flimsy, well made but not so heavy that it would make it uncomfortable to wear all day. Delivery time was excellent - next day.
Hi Richard - Thank you so much for checking for me. Fantastic customer service.
Many thanks for your prompt reply, we have just received the order this morning. It’s perfect.
Thank you for your email and your helpful suggestions. I am pleased to tell you that the jewellery has now arrived and I should be able to post it on in time for my friends birthday. Thank you again for responding so promptly and I shall definitely use Cavendish French again.
Thank you for your reply. Can I just say how pleased I have been with your service, so thank you very much for being so efficient and helpful.
The jewellery was lovely and very well received, as is all jewellery I’ve ordered previously from you. The choice is fantastic and always beautiful. Thank you again.
Thank you for delivering the gift in super quick time. It’s perfect!
I am so pleased with your jewellery I have always been unable to wear anything other than gold in my ears but have found that I can wear your earrings with no problems whatsoever so thankyou I can now wear beautiful earrings that I could not wear before I shall definitely be ordering more.
Amazing customer service, friendly and nothing is too much for these guys. My earrings came beautifully packaged with a personalised note. I am so so happy and will be back, roll on pay day.
Very good service. Very fast delivery, particularly at Christmas time. And the earrings are perfect - exactly what my wife wanted. Cannot fault Cavendish French in any way. Excellent.
The earrings were gorgeous! I especially appreciate that they were handmade, easy to find, reasonably priced and delivered on time. Customer service was lovely. I would definitely buy from them again.
Excellent and efficient service. Friendly and helpful staff when I made an enquiry before ordering. Ordered online and package arrived next day.
The pendant is fab, the touch of rose gold makes it a bit more unique. It is of a nice quality, and delivery was good. I am sure my friend will love it when she receives it at Christmas. I highly recommend, thank you.
We love Cavendish French as a brand. The designs are beautifully different and reasonably priced and the customer service we receive is always first class!
Brilliant selection of quality modern sterling silver pieces. Have dealt with them for 15 years and never disappointed. Customer service is a cut above the rest and next day delivery is much appreciated. Keep it up guys!
Great service with fast delivery. Lovely necklaces of good quality - perfect for preteens and teenagers. With their reasonable prices - I'd definitely recommend this company, we had no issues at all.
Lovely product and great service.
Excellent service from ordering to the quick delivery, thank you.
Communication was excellent,they kept in touch all the way to me receiving my order. Delivery was quick & I am most pleased with my order and it is definitely worth every penny.
Teen Ring - I ordered a ring for my neice for her birthday. It arrived in good time, packaging was good and the ring looked really beautiful. I would definitely buy again.
Butterfly necklace - Necklace came in a cute box and no damage at all. Came on time and is perfect.
Arrived in good time, well packaged and very pleased with the earrings.
Mrs M Bromfield
Quick and efficient service. Thank you.
Swift and efficient transaction. Lovely item, beautifully packed and presented.
Great - loved by my niece.
Thank you for such lovely earrings, I will be ordering more from you again soon.
I enquired about a repair and received immediate, first rate customer service; I am delighted with the result.
Wonderful range always on trend helpful in every way. Customers very happy with quality. Orders dispatched quickly.
Great communication, fast delivery. All as described.
The peppercorn has just arrived and I'm so chuffed with your speady response.....and remedy. Thanks so much.
Great selection of silver jewellery, extremely helpful staff. Great all round service.
I just wanted to thank you so much for dispatching this so promptly yesterday. The pendant arrived this morning. Excellent service.
Excellent service as usual, have been a customer for over 10 years and if I have a query, Anna can always help me out!
The pendant was exactly as portrayed on your online website and it was delivered on time as promised. Great Service.
Absolutely stunning CZ rings. Very pleased with my purchases. Wonderful.
Fantastic quality and arrived nicely parcelled. Really happy with my purchase.
Very efficient, goods arrived promptly. The earrings were as described and very pretty and good quality.
Beautiful and well received. Thank you
Friendly staff, very helpful. Large variety of jewellery to choose from.
A beautiful piece of jewellery, looks stunning. Had interaction with sales team and their customer service was also 5 star. Thank you.
Excellent service...very happy
Beautiful piece of jewellery - very fast delivery.
Beautiful Jewellery. Prompt delivery. Very satisfied. Thank you.
Did not disappoint...Looks exactly as the picture...sparkly and expensive looking.
Mr D Mellish
Excellent product and customer service.
After searching for a particular item for many years I found it through Google search on your website. Unfortunately no sizes were listed but I called and got through to a real person and got a very helpful response. I ordered my item and was so happy with it I ordered another in a different colour. Thank you so much, they are perfect.
Prompt service. Excellent quality.
Lovely product and excellent quick service. Many thanks
Thank you - The earrings are beautiful.
Item arrived promptly and seller very helpful!
Ordered pendant only, arrived promptly but packaging torn and partly open, on closer inspection found no pendant in the jewellery box which had obviously been stolen. Emailed sales department, just for their info, and got a prompt reply saying they would send a replacement! New pendant received a couple of days later and couldn't be happier with it. Good quality, very pretty, sparkly and looks great on.
Excellent sercive. Quality products. Efficient delivery. Lovely company to deal with and I would highly recommend them.
Hi Richard, wow! Now that’s what I call service above and beyond! On a Sunday. Thank you for your comprehensive answer. That answers my questions beautifully. I do like the earrings a lot. And hope to make a purchase very soon.