Cavendish French Ltd

Returns Policy

We hope that you will be delighted with any purchase that you make from us, but if for any reason you are not entirely happy, please return the item to us for exchange or refund.

If you are not happy with your product on receipt, then as long as you return it to us unused, in its original condition and in the original packaging within 30 days of receipt, then we will refund you the full price you paid within 30 days of receiving the returned item. We regret we are unable to refund postage and packaging costs.

For hygiene reasons, we regret that, unless faulty, earrings for pierced ears are not returnable.

Faulty Items

Although all items are checked for quality, very occasionally items slip through the net and in these instances we are happy to replace or refund any item. Cavendish French will refund return postage costs and replacement items will also be sent to you free of P&P charges.

Damaged Items

Cavendish French will not accept return items that have been damaged through misuse, neglect, accident or intent howsoever caused. Neither are we able to accept responsibility for goods damaged in transit.

Further Information

For further information, our website Terms and Conditions can be viewed here and our Shipping and Returns Policy is available here.

Cavendish French also supplies through jewellery and gift retailers. To find a retailer in your area please use our Stockist Location Map.